Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to:
liaise with internal and external personnel on technical and operational matters
present information
literacy skills to:
analyse and evaluate information
write reports
planning and organisational skills to conduct quality audit when reviewing system against contract areas
problem-solving skills to draft acceptance criteria
technical skills to:
create appropriate metrics
explore functionality of the system being tested.
Required knowledge
acceptance criteria
detailed design principles and specification standards
fault tolerance technologies
quality audits
quality levels, both generally and as required by the organisation.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
System may include: | active server page (ASP) applications databases gateways internet service provider (ISP) operating system servers. |
Quality benchmarks may include: | benchmarks that cover: cost savings performance quality technical matters relevant quality standards: AS3925.1-1994 Software quality assurance - plans NZS14102:1998 Information technology guideline for evaluation and selection of CASE tools AS/NZS4258:1994 Software user documentation process AS/NZS ISO/IEC 12207:1997 Information technology - Software life cycle processes. |
Metric may include: | capacity input output performance quality value metrics. |
Documentation may follow: | audit trails International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards naming standards project management templates report writing principles version control. |
Requirements may refer to: | business network people in the organisation system. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist